Pokka is one of
the earliest restaurants in Hong Kong to use wireless ordering solution that
increases overall productivity among the staff by shortening ordering time and providing
instant customer service.
In addition, Mr.
Tommy Wong, Pokka’s senior operation & business development manager said, “UCR’s polling system can be used to gather
and centralize the data from all branches automatically. The collected data
allows us to better understand customers’ interest and develop effective
strategic planning.”
Besides the
innovative system solution, UCR provides satisfied technical support service to
Pokka. Ms. Suki To, Pokka’s senior shop manager of Pokka said, “UCR technical support team is very
efficient, quickly help us to solve the problem. At our shop grand opening, I
was impressed that UCR support team would not only assist us in the operation
of the POS system, they would also enthusiastically escort and serve our
guests.”
In conclusion, Pokka builds innovative brand image and enhances
customer satisfaction by using UCR’s system solution. We look forward to
continuing our cooperation with Pokka for another 20 years.
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